Product Features.
The 4 Core Nodes describe the core functions that EdgeMaker possesses — of which each can be customised to fit your business' needs.
Understand your community through real-time conversation insights and engagement trends.
- Conversation Highlights
- Community Analysis
- Topic Sentiment and Relevance
Community
Analytics.
Community
Automation.
- Dispute Detection
- Sales Opportunity
- Data Collection
Moderate, detect, and collect through chat with automation built for active communities.
Streamline bookings, support, and customer journeys with chat-powered automation.
- Customisable Workflows
- Message Scheduling
- Human Escalation
Customer
Automation.
No-touch
CRM.
- Activity History
- No-touch Updates
- Adaptive Pipelines
Capture and organise customer data automatically, without requiring the manual admin.
Available Agents.
CRM Agent
Booking Agent
Personal Planner Agent
Payments Agent
Forms Agent
AND MORE!